TERMS AND CONDITIONS

These Terms and Conditions regulate the rights and obligations of the parties regarding the services and products offered through the yahyaefendibaklavalari.com website.

All users who use the site and make purchases through the site are deemed to have accepted these terms.

1. Parties and Seller Information

The seller of all products and services offered through this website is:

Seller: Yahya Efendi Baklavaları

Name – Surname / Authorized Person: Muhammet Abdülkadir Akyıldız

Tax Office: Fatih

Tax Identification Number: 0440571835

Address: Akşemseddin Mah. Sarıgüzel Cad. Serdar Apt. No: 59/C fatih / Istanbul

Phone: +90 534 967 40 67

Email: info@yahyaefendibaklavalari.com

2. Subject

The subject of this agreement is; This document outlines the terms and conditions for users to order baklava and other sweet products through the yahyaefendibaklavalari.com website and for the provision of these services.

3. Products and Services

The products offered for sale on the site primarily include:

pistachio baklava,

walnut baklava,

cold baklava

and other sweet products offered by Yahya Efendi Baklavaları.

Products are prepared and offered for sale fresh daily.

4. Prices

All product prices on the site are in Turkish Lira and include VAT. The seller reserves the right to change prices and promotions without prior notice.

5. Ordering and Payment

An order becomes valid when the user completes the payment process after placing an order through the site.

Payment transactions are carried out through the secure infrastructure of the relevant payment institutions. Payment information is not recorded by the seller.

6. Delivery

Orders are shipped to the delivery address provided by the user. Delivery time may vary depending on the shipping company and delivery area.

The seller is not responsible for delays caused by the shipping company.

7. Returns and Exchanges

Since the products offered for sale are fresh food, they cannot be returned under the right of withdrawal due to hygiene and food safety reasons.

However;

If the product is delivered incomplete,

incorrect,

damaged,

it is mandatory to contact the seller within 24 hours of the delivery date.

If deemed appropriate, the product will be exchanged or compensated.

8. User Obligations

The user;

acknowledges that all information provided during the order is accurate and complete,

and that they are responsible for the consequences arising from incorrect or erroneous information.

9. Limitation of Liability

The content and information provided through the site are for general informational purposes only.

The seller cannot be held responsible for interruptions caused by technical malfunctions, maintenance work, or access problems.

10. Intellectual Property Rights

All content, images, logos, and designs on the yahyaefendibaklavalari.com website belong to Yahya Efendi Baklavaları. They cannot be copied, reproduced, or used for commercial purposes without permission.

11. Protection of Personal Data

Personal data belonging to the user is processed and protected in accordance with the Privacy and Personal Data Protection Policy.

12. Right to Amend

The Seller reserves the right to amend these Terms and Conditions at any time. The updated text will be valid from the date of publication on the site.

13. Applicable Law and Competent Court

Turkish Law shall apply to the implementation of these Terms and Conditions. The Istanbul (Çağlayan) Courts and Enforcement Offices shall have jurisdiction in any disputes that may arise between the parties.